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Quick answers about PXCH, learning and Cash Rewards.
10 questions
Where do I sign in to my PXCH account?
Use Customer login to open the PXCH application on mypxch.com. Academy learning progress is saved separately on this device.
Customer loginDo guests need to download an app?
No. Guests can open a meeting invitation in their browser without downloading the PXCH app. Test camera, microphone and browser permissions before the call.
Can I bring any website into a call?
You can bring supported websites into PXCH. Some sites restrict embedding, and sign-in or checkout may need a separate window. Test the pages you intend to use before inviting guests.
Read the website guideCan I join Cash Rewards without buying a subscription?
Yes. Free Rewards membership is available without purchasing software. It does not include video service. Cash Rewards are also included with every paid plan. Rewards depend on qualifying activity and program rules.
Explore Cash RewardsIs free Rewards membership the same as free video service?
No. Free membership lets you participate in Rewards. The three-referral service benefit has separate paid business-plan requirements, assessed at month-end for the following month.
Understand the service benefitDo referrals on a free month count toward my three?
No. The three-referral service benefit requires qualifying active paid referrals. A referral receiving a free month does not count toward your three for that month.
When can I withdraw a reward?
Payment availability depends on the reward type, qualification and clearing rules. Check the amount available in your PXCH account and ask support about the relevant period. A displayed activity count is not a cleared payment.
Contact supportWhere is my lesson progress saved?
Completed lessons are saved in this browser on this device. They do not sync with your PXCH account or another device. Clearing browser data removes that progress.
How do I join live training?
Choose a session on the Live training page. Where booking is available, confirm availability and your time zone in the scheduler. For other sessions, contact the team to ask about the next date.
View live trainingWhere are the original Success Academy videos?
The original member Academy remains available, including its additional languages and advanced training. Use your existing Academy access details.
Open the member Academy